FAQ - Frequently Asked Questions

QUESTIONS

1. Are bed linen and towels provided in the apartment?

Bed linen and towels are provided in all of our apartments. There is no extra charge for this. In fact there are no extra charges at all.


2. Are the prices per person or per apartment?

Prices shown are per apartment per night. The price is affected by the number of people staying in the apartment. Apartments have a capacity as shown on the website, and may not be booked for greater numbers without our consent. Prices include all taxes and there are no further costs or hidden costs to consider.


3. Are taxes included in the price?

Yes, Vat is already icluded. Cleaning Fee is apart from 40 to 70 . You will only incurr in extra charges arriving at the apartment address after 09.00 p.m. There is an extra charge of 25 euros and 40 euro from 11.00 p.m until 01:00 a.m. For arrival after 01:00 a.m. please consult.


4. How much do I pay to make the booking?

To make a booking you need to pay a down payment of 20% of the total charge. This is non-refundable.


5. How and when do I pay the rest of the money?

The remaining 80% of the cost is payable on arrival in cash if you don't pay it you can not book the apartment.


6. What is the deposit I have to offer upon arrival?

Upon arrival a credit card number and expiry date must be offered for security porpoise. Is a compulsory security measure, in order to guarantee that the apartment furniture, appliances, and equipments in case are damaged. For over 4 people occupancy 2 credit card numbers will be requested. No pre payments shall be done in the card, but its informations will hold until departure in case damage is done in the propriety. Once the apartment is inspected the info will be destroyed.


7. Is there an extra charge for cleaning?

There is extra cleannig fee. Its price is from 40 to 70 euros to pay once.


8. How often are the apartments cleaned?

The apartments are cleaned between guests only, unless otherwise specified. During your stay you are responsible for the cleanliness of the apartment. When you leaves of the apartment is not necessary to clean towels and sheets.


9. How will we get the keys?

We will meet you in the apartment to give you keys and to make rest of payment. For this motive is compulsory to call us on your arrival to Barcelona.


10. What time can we arrive / depart?

The check in must be done after 13:00 and the check out before 11:00. Arriving at the apartment address after 09.00 p.m. incurrs in the extra charge of 25 euros, and from 11.00 p.m until 01:00 = 40 euro. For arrival after 01:00 please consult.


11. Who will meet us at the apartment?

Agent of Travelling 2 Barcelona to give you keys and to make rest of payment - in cash - will meet you at the apartment.


12. Are there extra charges for gas, electricity or water etc?

Only for monthly rentals utilities supplies are not included. For daily and weekly rentals there are no extra charges for gas, electricity etc.


13. What is the minimum stay?

We require a minimum stay of three nights. We don' t accept one night.


14. How to get from Barcelona airport to the city centre?

TAXI - This is the easiest and quickest way. It takes about 20 min. and the ride should cost around 25-30.

BUS - Every 20 min. there is a bus departing to the city centre (Catalunya Square) A one-way ticket costs 4.50.

TRAIN A train is departing every 30 min, it\\\'s last stop is Paseo de Gracia, from where you can take the metro, a bus or a taxi.


15. Can I pay the rest of the balance using Credit Card?

For some apartments you can pay using Credit Card, for others you can't. Please consult.